Privacy Policy

Introduction

Welcome to https://home-care-services-penitas-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Penitas Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://home-care-services-penitas-texas.primarycareaid.com.
Mobile applications and software developed by us for user interaction.
Online services and products offered through our platform.
Interactions between our users, employees, and third-party service providers.

Please note that this policy does not extend to external platforms, applications, or services linked to ours but operated independently. Each of these third-party entities has its own privacy policies governing their data collection practices.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

As an Authorized User: When you sign up and use our applications, services, or accounts.
Website Visitors: Those who browse our websites, read articles, or utilize related features.
Communications: Individuals who receive marketing emails, newsletters, telephone calls, text messages (SMS), or other forms of communication from us.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords (hashed and salted for security).
Payment Information: Data related to financial transactions, including payment method details, billing addresses, and transaction histories.
Financial Information: Personal financial data needed for service-related purposes, such as banking information for direct deposits or third-party payment processing.
Purchase Information: Details about products or services purchased through our platform, including quantities, prices, and order frequencies.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Geographic coordinates and location-based service data provided by your device when using our location-enabled services.
Feedback: Comments, reviews, ratings, and responses to surveys or feedback forms you choose to share with us.
Social Media Information: Data from social media platforms when you interact with our content or use social login options on our site.
Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through direct user input, tracking technologies (like cookies and pixel tags), analytics tools, and third-party service providers who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our website and gather valuable insights for service improvement. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These cookies enable basic functions, such as login and account management, without which our websites cannot operate properly.
Preference: Cookies in this category remember user preferences, language settings, and other customizations to personalize your experience.
Analytics: Used by analytics providers to track website usage, gather statistics, and gain insights into user behavior to optimize our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Retention and Deletion

We retain personal data for as long as it is necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely. Our data retention policies are designed in compliance with relevant privacy regulations and best practices.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you are a parent or guardian concerned about our handling of information related to your child, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit the processing of your personal data under specific conditions.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your rights related to personal data.
Appeals/Complaints: You can file a complaint with a supervisory authority or contact us directly if you believe your privacy rights have been violated.

To exercise these rights, please reach out to our Privacy Team via the contact details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any questions related to privacy, data protection, or this Policy, please contact us:

Email: [email protected]
Mail: Privacy Team, Home Care Services Penitas Texas, [Address]

We value your trust in our commitment to data protection and are dedicated to maintaining transparency and accountability in all our operations.